Customer Testimonials
There is nothing more gratifying than getting positive feedback from customers about their purchase, or about our customer service.
After more than 30 years in business, Can-Am has an excellent reputation for providing quality products, and backing them with excellent customer service ... but don't take our word for it.
The following are excerpts from some of the many customer comments we receive. It might seem like we're bragging ... but we are proud of these!
I purchased 7 storage cabinets from Can-Am . I live in the Pacific coast and the products came from Eastern Canada. I am absolutely delighted with my purchase. The products and service exceed my expectations, the quality of construction and the paint finish are exceptional. The shipment arrived ahead of time and the packaging was first class, not a dent or scratch anywhere. Nothing missing , nothing wrong. This was a perfect transaction. I highly recommend this company and would not hesitate purchasing again from them in the future. Jess Alfonso Vancouver
Posted as a review on Google
I just wanted to let you know how thrilled we are with our purchase. All arrived in due time and the cabinets are already filled with all our cd's. We are so happy and... they were made in Canada.
Thank you so much for such a professional orientation. Madeleine M - Ottawa, ON
I would like to take the opportunity to say that I am extremely satisfied with your product. The quality is exceptional.
Stephen F - Ottawa, ON
You guys are the best! I love my Can-Am cabinets!! ❤ ❤ ❤
Everything arrived safely, I have unboxed them and started to add records. The packaging is headed for the recycle bin (BTW I really appreciate the fact that you guys use recyclable materials).
I just wanted to say thanks for a great product and great service, I always recommend you to anyone looking for media storage.
Scott B - Overland Park, KS
Beautiful teal CD cabinet is filled and in place in its 'new home'. Heavy duty casters are so sturdy. Cabinet craftsmanship is excellent quality. Drawers open and close smoothly. I especially appreciate the safety feature in which only one drawer can be open at a time. It will be a joy to use for many many years.
Jo H - Tucson, AZ
The unit arrived earlier today, safe and sound. Just got it completely unpacked and assembled, and it looks perfect, and is exactly what I was looking for. Thanks so much.
Have a great week,
Adam P - Aventura, FL
My cabinets arrived last week in perfect condition and they are now filled with my CDs. I am writing to thank Can-Am. The cabinets are the best purchase I have made in many years. They are top quality and even better than I imagined they would be.
Tim D - Walla Walla, WA
We received the LP cabinet today. Absolutely beautiful! Excellent craftsmanship!
We followed instructions concerning delivery and noted on the delivery receipt that the outside packaging did have damage (scuffs and tears) and “hidden damage possible” at the signature line.
The set up and inspection of our cabinet revealed no damage. We attribute this to the exceptional packaging and delivery. Thank you for an outstanding product and exceptional customer service. Will send pictures of our set up.
Robert & Vicki B - Stafford, VA
This message is long overdue.
My cabinet arrived in great condition. I'm very satisfied with your products. I became aware of them at a job many years ago and have recommended you to others. Your cabinets are expensive but worth every penny. They’re durable, look great and are the best media store system I've ever owned.
Thank you for the terrific cabinet and very reliable customer service,
Tom C - Sparks, NV
I just wanted to say thanks very much, again. My second 3 Drawer Media Cabinet (MC3D) arrived yesterday and I'm very pleased. I've searched for years for the perfect media storage solution and I found it here. Your products are excellent; clean, modern designs matched with high quality materials, superior workmanship, and reasonable prices. Your staff are efficient and friendly. A+ from top to bottom. Every business should be like yours.
Many, many thanks.
Patrick B - Arlington, VA
The cabinets look beautiful. We are very happy with them. Your company gets my vote for great customer service.
I am pleased to report that your team did a wonderful job of being pro-active and keeping me apprised of your progress.
Kudos for a job well done.
Karen D - Kaleidescape - Sunnyvale, California
I just wanted to let you know that I received the shipment yesterday, and all was perfect.
Thank you and all involved at Can-Am for the excellent product and customer service!
Steve C - New York, NY
Just thought I'd get back with you on the purchase I made recently....
I'm very satisfied with the quality, how it was shipped, the look, everything.....A+! I received everything in pristine condition (which seems to be a lot to ask in this day and age). I searched for months looking for something that would once and for all meet my storage needs and I came across your website by complete happenstance. I have a need to store various types of media and can finally have it all cleanly and neatly organized. You guys are great. Ill definitely be ordering more in the near future!
Pete N - Spring, TX
My order arrived yesterday. Everything was intact and undamaged.
I am totally pleased with the cabinets! The construction quality is what I had hoped it would be, and everything works as expected.
Thank you for a great product!
Paul M - Canandaigua, NY
I just wanted to let you know that the shipment of my CD storage units was successfully delivered, in perfect condition, and tell you how happy I am with the outstanding job Can-Am did in packing the units for shipment and protecting them from damage, substantially exceeding my most optimistic expectations. I was quite impressed when I saw you’d attached the boxes to a single wood pallet, making a fork lift the only way to move them. The quality (function, fit, finish) of the storage units is absolutely outstanding, down to the last detail – I really couldn’t be more happier with not only the cabinets, but everything in Can-Am’s performance on this order, from cabinet selection through initial order placement and processing, my subsequent change-order to order shipment and final delivery. Now my only problem is letting go of the packing boxes, since they’re so outstandingly well-constructed 😊
Anyway, I wanted to make sure I gave you this entirely-unsolicited feedback on the wonderful job you did to in making all of this happen, and to thank you and everyone at Can-Am for the truly outstanding quality of your products and service.
John R - Albuquerque, NM
The unit arrived earlier today, safe and sound. Just got it completely unpacked and assembled, and it looks perfect, and is exactly what I was looking for. Thanks so much.
Adam V - Deerfield, IL
This cabinet is amazing. Thanks so much.
Jaime C - Bradenton, FL
Thank you for your fantastic product and amazing customer service! It has been a pleasure dealing with you, and I look forward to many years of enjoyment with my media cabinet! (And a future purchase of another cabinet, as my collection continues to grow...!)
Michael C - Houston, TX
Well Thank You so much!! We are so grateful for your amazing and well built, well organized, well thought out and one-of-a-kind product!! I have looked for ages for something to help organize our dvd collection!! This is it!!
When our first one arrived, it was even more that we had hoped for and will last a lifetime! The dvds are easily found, and also, easily put away, an important part of the process!! It also takes up a much smaller piece of floor space (very important, we have a small home) and also holds more than what we were using before!!
We are spacing out our purchase due to cost, plus it gives us time to organize one at a time. We have one more to order in the coming months after this one arrives 😊
Thank you, thank you, thank you, to the designers, the builders, the packagers and all involved!! We are very happy!! 😃
Carin M - Kirkland, WA
Cabinets arrived.
They’re beautiful!
I wish everything worked as well as Can-Am does.
Michael H - Oconomowoc, WI
I wanted to let you know how much I am enjoying the cabinets you produced for me. They arrived in perfect condition. It is obvious that you pay attention to every small detail.
Neil M - Paradise, CA
Thanks, the cabinet is great, and it is already working well for us! You make wonderful products.
Thomas H - Harvard University/ Lamont Library
Thank you for your prompt service and excellent product.
Bryan D - Lynnwood, WA
I just wanted to let you know that we absolutely love our new cabinets. They are exactly what we need and they do hold a great number of CDS/DVS. Thanks.
Lise R -
Crown Attorney's Office - Hamilton, Ontario, Canada
I just wanted to say that we received the cabinet on Friday, and we are so happy with it. Our CD collection is now perfectly classified, it was really worth waiting for it to come from the other side of the world !
Caroline G - Geneva, Switzerland
We received our cabinet in great shape this afternoon. I am so impressed by your company. The quality and workmanship is outstanding. The customer service I received was outstanding as well. Thank-you! I have forwarded your company’s information, as well as letting them know how well we were treated by your company to our purchasing department.
Again, thank you.
Coleen B - Flathead Valley Community College - Kalispell, Montana
We were very impressed with the way the paint and tops exactly matched our previously ordered cabinets ...
Great work. If you ever need a customer testimonial, I will be happy to tell them how great your products are.
Jamie K - Palestine, TX
Hi, Just to let you know, our cabinets arrived this afternoon at 12:30 and they are now installed! There was no apparent damage.
Love the cabinets!
Here are some pics ... maybe not in their final order.
Thanks,
Dorothea L. - Halifax, Nova Scotia
The cabinets have arrived and they are beautiful. We shall be buying more next year to finish off the placement of the Videos and DVDs.
Thank you and it has been a pleasure doing business with you.
Julianna F - Department of National Defense, Winnipeg, Manitoba
My cabinets arrived last week in great shape. They look fantastic. I've been wanting to get these for at least three years, and they're well worth the wait.
Thank you very much.
Tom C - Burbank, CA
Cabinets working out great. I really have to say that they're one of the best things I've ever bought. My CD collection sat for 3 years after we moved into our house occupying an entire spare room by themselves. The cabinets have allowed me to move them into my office and reclaim the spare room (which has greatly pleased my wife!!!)
Mark H - Dublin, Ireland
We received the replacement cabinet door last week or so, and I finally got around to installing it. Everything was fine, and the color and finish were great. We thank you for your quick help and the ease for us in correcting the problem. It's greatly appreciated.
We have recommended your products to anyone that will listen, and even the ones that don't. Great stuff.
Karl E - Mahwah, NJ
I just wanted to send you a note thanking you for the service but mostly for the quality of your product. Also your packaging is incredible. I certainly didn't expect to see what I saw. I have installed it and it just looks great.
Robert B - Ottawa, Canada
You do produce an overall Quality Product. In my view, the Best of it's kind.
Frank K - Brandywine, MD
I received the cabinets today and right after unpacking I have to write down all my satisfaction!
They look even better than I could imagine from the pictures, the colours are beautiful, the red is just fantastic, and I didn’t even start to fill them, which will be the greatest pleasure of all!!!
Another pleasure has been having it all ready in minutes, after mounting and unmounting so many cd racks in the past years, back and forth on the steps....
Many compliments also for the very clever packaging, which led the cabinets here without a scratch!
Thank you again for the kind and useful assistance at every step of the purchase.
Roberta A - Rome, Italy
Sometimes a picture is worth a thousand words.
Delighted with both the function and form of their new kitchen island.
Patsy & James H. - Urbana, Illinois
Your quick response was amazing! Thank you!
I am in sales and always appreciate the great service !
Michael H - Los Angeles, CA
My shipment arrived yesterday complete as ordered and intact, the service from your shipping agent was excellent and communication from all parties was very good. From the first time I visited your web site through to unpacking and using the product has been a very positive experience. Well done to all concerned and thanks for delivering such a great product to my doorstep all the way from Canada.
Now which drawer did I put my Bryan Adams CDs in? :)
Steve P - Nottingham, United Kingdom
Just a note to let you know that the cabinets arrived yesterday and are beautiful. Thanks again for the top notch products and fine service.
Don A - Ypsilanti, MI
Yesterday I received three components from you: a 2-drawer cabinet, a 3-drawer cabinet, and a stereo cabinet.
Everything about my interaction with Can-Am has been excellent, from the cabinets themselves, to the packing and shipping, to the customer service. I'm not in the habit of writing letters of praise to companies (if you're paying money for a product you should expect nothing less than excellence, right?), but I haven't been happier with a purchasing experience in quite some time.
Thank you for such exceptional quality and service.
Ryan T - Los Angeles, CA
I received the cabinets on time and in perfect condition. Can-Am has been very good to me and I am totally pleased with your service.
Bill H - Juneau, AK
The cabinet that I bought is working out wonderful, everybody asks where I
got it and I proudly say Can-Am. They've never seen any thing like it
anywhere!
Thanks for being so good
Karl P - Sandwich, IL
Just a short note to let you know how pleased I am with my recent order of cd storage units and wheeled units from Can-Am. The experience of ordering from beginning to end was very smooth. This was the most expensive mail order purchase I've ever made so I was a bit nervous about how it would go and what exactly I would be buying. The online offer of free color samples was most helpful. My email questions were always answered in a timely manner. I was more comfortable placing my order over the phone rather than online. Bev who assisted me was very friendly and helpful in explaining how the whole process from ordering to delivery would work. I was notified of shipment in the time frame Bev described and was provided a tracking number at that time which was great.
I couldn't wait to get home form work that evening to begin the unpacking and assembly. I would be surprised to learn that any of your products could get damaged during shipping. It's clear Can-Am takes great care in ensuring the units are securely packed and well protected for shipment. The instructions provided were clear and easy to follow. What little assembly was needed went quickly. The units were ready in no time and swallowed up my cd collection which previously was scattered throughout the house. How nice to have everything in one convenient location.
I must say the units I ordered are even more handsome than what is apparent on your website. My wife and I were a bit worried that they might look a bit 'office-y' but they really don't. The satin powder coat finish really does take the units out of the realm of office furniture. We're very happy with the navy blue color we selected. It's quite attractive and fits right in with the color scheme of our living room. Friends of ours visited recently and remarked about how nice the Can-Am cabinets looked in the room.
Thanks again for a smooth e-commerce experience and for the great storage cabinets!
Shawn S - Seattle, WA
Just a quick note to say Thanks…WOW, they look great. I received them yesterday and all is well. I'm very impressed with the product and the service.
Grace C - Edmonton, Canada
Hello. After viewing your products first hand at a friend’s home, I have finally found a comfortable storage system that is efficient, and attractive.
Marshall S - Galloway, New Jersey
I just want to say thank you for excellent service--Lou's cabinet arrived on
his birthday (which I did not think was possible as I had ordered late!) in
excellent condition and I might add that he was thrilled! Thanks again!!
Jamie C - Oakmont, PA
I just received my MC3D in black satin. I want to thank you for putting out such a great product. Very nice. If this is Canadian workmanship,
I'm on the wrong side of the border! I look forward to buying from you again.
Ari Q - Palm Beach Gardens, FL
I have received my order and would like to say that I am extremely pleased with the product, the packaging, and the freight company. Thank you so much for a pleasurable consumer experience and for making such a great line of furniture.
Greg B - Bethesda, MD
The cabinets are all within our office/studio and in spectacular condition. The packing was beautifully done and very fortunately nobody had the urge to spear them with their fork-lift or side-swipe the corners ! So, we are golden . . . . . .
Just as I've read in your material for over ten years now; everything fits perfectly, the drawers are smooth as could be and the drawer slider system snaps into place so simply. And the Antique White fits our interior decor nicely. A beautiful product that we are proud to own. We will be sure to share the Can-Am brand with those who inquire.
Thanks for a beautiful system and the genuine good-service and support. I'll be in touch.
Tim M - Kamuela, Hawaii
I can't tell you how excited I am to get this storage unit. It's exactly what I've been looking for. Praise the internet—that's how I found you guys!
Bob C - Encino, CA
Just to let you know that the cabinet I ordered arrived amazingly quickly
(within a couple of days to the UK...), superbly packaged, and I am really
very happy with the product.
Russ B - Portsmouth, United Kingdom
I've been a music collector for many years now and I've been
subscribing to ICE magazine for many years. They run your add monthly, that's
how I came to order my two MC3D cabinets through CAN-AM a few years ago. It's
almost time to expand, that's why I wanted to get a price estimate on the
additional pieces that I am looking to add to my two MC3D cabinets.......You
have a great product which I've been enjoying for years now.
Lou I - Melrose, MA
Just wanted you to know I received my shipment yesterday and am very
pleased! It was just what I was hoping for!
Another pleased customer!
Roger K - Emerald Hills, CA
... By the way, I have never seen anything so well made with the right features--locks, durability, flexibility, ease of use--as Can-Am components. Congratulations on a well-made product. I am spreading the word!
Hellen P - Austin, TX
Dear Can-Am: I just got the MC3D module that I had ordered and I am just
writing to say: Hurray!!!! it's lovely (navy blue), functional, arrived
super fast, was super simple to "put together"---- in short I love it even
more than I anticipated I would- thanks for making such a great thing!
Annie K - Trumansburg, NY
Just got my cabinets -- your pictures don't do them justice. I will be ordering two more identical ones in a few weeks -- very satisfied, you make a great product!
Justin G - Ormond Beach, FL
My cabinet - as I noted the other day - arrived in record time. It
may have in fact taken MORE time for me to resort my CD's, but as of
a few hours ago my new 3-drawer cabinet is full and in place. I was
continually stunned by the sheer capacity of the thing! It's
incredibly efficient in terms of space used. Plus, it looks great, and I've already gotten several compliments on it.
I'm already considering expansion. Heh.
Charlie M - Las Vegas, NV
To my surprise, I have just taken delivery of my cabinets - only two days after leaving your warehouse in Canada which is quicker than our Royal Mail Service manages to send a package 50 miles up country !!
The cabinets are every bit as good as they appear on your website so I'd like to thank you and your delivery company for supplying and delivering an excellent product and service.
All the best
Steve R - Feltham, United Kingdom
I just wanted to drop you a quick note that the cabinets I ordered arrived
in perfect condition yesterday. Thank you for continuing to make such a
fine product. I look forward to doing more business with you in the future.
A very satisfied customer,
James P - Irvine, CA
Thank you very much. So far this buy experience has been most enjoyable. You
folks are great.
Dennis D - Fremont, CA
My friend has quite a few of your cabinets. I thought that they looked really nice and he can't say enough good things about them, so I wanted to check them out. Thanks again for your time.
Sarah L - Washington, DC
They arrived today !!!!!!!! THANK YOU , THANK YOU , THANK YOU , THANK YOU , THANK YOU , THANK YOU , THANK YOU and for the last time THANK YOU !!!!!!!!!!!! The cabinets are far superior than anyone could imagine!
Dennis L - Chicago, IL
Looking very forward to getting it and expanding my system.
Of course you will be having more orders coming from me in the future as I
soon am going to be redoing my house with the system since I love it so much.
Thanks again! Love the product!
Jeff Van D - St. Peters, MO
I was impressed when you called Monday to inform me my unit shipped and
then left the tracking info.
I was blown away when the unit arrived by Wednesday in San Francisco.
A fine product from a top-notch company.
Bravo.
Rob T - San Francisco, CA
I would first off like to thank Can-Am for making such superior products. Last week we had a lot of rainfall and sure enough our pump failed, thus our basement was flooded.
I have two 3-drawer cabinets myself and I have them just sitting on the floor. Needless to say when I heard the news I just about went into shock.
By the time I got home the water was all but gone luckily and immediately checked the first drawer on the bottom cabinet. To my surprise (and delight) it was dry, everything in the bottom cabinet was dry. Not one drop of water even touched my movies.
My guess is due to the design of Can-Am cabinets they were able to keep out the inch of water we got in our basement. An inch doesn't sound like much but when you consider the damage it can do to movies and their packaging not to mention I have a rather large basement it all adds up quickly.
So in short I just want to say thanks a million Can-Am, keep up the great work and you can bet I will be getting more Cabinets as my collection grows.
Rick R - Ontario, Canada
These are wonderful- perfect fit with room to spare. Thanks so much for your help.
We are very pleased with the product.
Kathy H - Rochester, NY
The order arrived unscathed, and in timely manner. The carrier did well.
I have never seen any product so well protected/packaged. Thank you very
much. It looks great in-place. Very pleased. Expect to order a couple more shelves in the near future.
Hadley M - Lake Forest, CA
The MC3D20 arrived in perfect shape (great packing and shipping) and fits perfectly in the space designed for it.
Ray T - Peoria, AZ
Thanks much for the favor, I will certainly continue to purchase your products in the future as we increase our data storage needs. Your units are far superior to others I've seen, and well worth the cost.
Ulf G - Ashland, WI
I was totally amazed at the speed of the delivery & the quality of the shipping! None of the boxes had even the smallest scratch or dent and even if they would have the care taken with the interior packing would have provided protection. Well done!
Diana T - Los Gatos, CA
The two cabinets and double top were delivered today. We set them up already and placed them with two of the others we got from you earlier. They're wonderful. All A-okay. As always, thank you!
Joyce F - New York, NY
I'm sure you guys get plenty of email, but, I just had to write to you all, because I'm such a satisfied customer.
This is the 2nd time I've bought products from you, and I just wanted to tell you just how awesome your items are. To this day, I have never found anything as well built, as functional, and as cool as your products are. Not to mention, you offer so many awesome color choices.
Being a musician, AND a person who owns over 4000 CD's, and a TON of DVD's, I need some SERIOUS storage space! Storage space that no other company can provide me with! And believe me, I've searched high & low!
I recently ordered many more pieces for my living room (just 2 weeks ago, and received them today), and as always, your products hold up to everything! Forget that fake-wood garbage that you find in stores, your products are the real deal!
As long as you guys are in business, and as long as I keep getting more CD's (hehehe), I'll continue to purchase even MORE storage units from Can-Am.
Can-Am simply makes the BEST storage units in the world!
Chris P - Peekskill, NY
We get more and more everyday, but you get the idea!